Product Solutions Support

Privacy Policy

We value your trust. This policy outlines how we handle your personal data responsibly.

1. Information We Collect

What you provide: Contact info, usage data (e.g., via forms or support channels).

Automatically collected data: Device info, logs, usage stats (e.g., IP, browser type).

Third-party sources: Data from integrated services (WhatsApp, email providers).

2. How We Use Your Data

To provide and maintain our service (authentication).

To detect and prevent fraud or misuse.

For analytics: optimizing user experience and conversion.

To comply with legal obligations.

3. Legal Basis & Compliance

We operate under legitimate interests and contractual necessity.

We ensure GDPR compliance for users in the EU, with measures in place to comply with other relevant laws.

4. Data Sharing & Disclosure

Data is only shared with:

We do not sell personal data to third-party advertisers.

5. Data Security & Retention

We use industry-standard encryption (HTTPS, secure access).

Retention:

6. Your Rights

You have the right to access, correct, or delete your personal data.

You may opt-out of non-essential data processing.

GDPR/EU users can exercise rights via our contact portal.

For data removal, send a request to: privacy@[yourdomain].com

7. Cookies & Tracking

We use cookies for session management, analytics, and product improvement.

Users can opt out via cookie banner/settings.

8. Children’s Privacy

Our service is not intended for children under the age of 16.

We do not knowingly collect personal data from minors.

9. Updates

We may update this Privacy Policy occasionally. The latest revision date will be shown at the top.

Significant changes will be notified via platform or email.