Product Solutions Support

Terms & Conditions

These terms govern your use of our authentication services. Please read them carefully.

1. Acceptance

By using our services (“OTPhi”), you agree to these Terms & Conditions.

2. Service Description

We provide authentication services such as passwordless login, WhatsApp login, email magic links, and biometric authentication options.

3. User Obligations

Users must maintain account security and must not share login credentials.

Services must be used lawfully and in accordance with WhatsApp, email, and related platform terms.

Users are responsible for any unauthorized activity associated with their account.

4. Provider Responsibilities

We will provide access to our authentication services with agreed service levels.

We maintain compliance with GDPR, PCI-DSS, and HIPAA as applicable.

We protect the integrity of our service but are not liable for third-party failures (e.g., WhatsApp downtime).

5. Restrictions

You must not:

6. Fees & Payments

Services may include pricing tiers (e.g., usage-based or subscription).

Failure to pay may result in account suspension or termination.

7. Intellectual Property

All intellectual property rights remain with us or our licensors.

You are granted a non-exclusive, non-transferable license to use the service.

8. Termination

Either party may terminate the agreement with notice.

Upon termination, service access will be revoked. Fees are non-refundable unless required by law.

9. Disclaimers & Liability

Services are provided "as is" without implied warranties.

We are not liable for indirect or consequential damages.

Our maximum liability is limited to the total fees paid in the prior 12 months.

10. Indemnification

You agree to indemnify and hold us harmless against claims resulting from your use of the service or any violations of these terms.

11. Governing Law & Dispute Resolution

These terms are governed by the laws of [Your Local Jurisdiction].

Disputes will be resolved through arbitration or local courts as outlined.

12. Modifications

We may update these terms. Changes will be communicated via email or dashboard.

Continued use after updates indicates your acceptance of the revised terms.